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Zoho People reviews

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Showing 1 to 20 of 174 reviews

MG

Mandla Grobler

Owner

12 March 2025

Healthcare · 11–50 employees South Africa Used for 2+ years

Good but not perfect for our George team

Configurable to a fault, literally. Some modules feel like checklists ticked rather than problems solved. Support is offshore and the time zone maths adds a day to everything.

Pros

API for clocks and integrations; leave rules handle BCEA setups

Cons

Depth varies by module

67 people found this review helpful
SN

Sipho Naidoo

Managing Director · Kimberley Digital Solutions

28 April 2026

Technology · 11–50 employees South Africa Used for 6–12 months

Exactly what our 12 person business needed

The HR cases module gave employee queries a proper trail instead of corridor chats. The org chart stays live off the records themselves. Timesheets flow into approvals without spreadsheet detours. The Zoho formula: eighty percent of the features at twenty percent of the price.

Pros

Zoho One bundle economics

Cons

Depth varies by module

40 people found this review helpful
BG

Boitumelo Gumede

Kudu Trading Holdings

24 October 2024

Retail · 11–50 employees South Africa Used for Less than 6 months

Working well for our 20 person team

Attendance exports feed our payroll without retyping. Workflows route approvals along our actual hierarchy. Our HR admin runs on pocket change and nobody believes me.

Pros

Custom forms and workflows

39 people found this review helpful
PM

Paul Mokgadi

HR Manager

20 July 2024

Technology · 11–50 employees South Africa Used for 6–12 months

Our Richards Bay office gave up on it

The setup hours quietly erased the subscription savings. Field staff in low signal areas lost clock ins and trust together.

Cons

Ticket resolution in weeks

37 people found this review helpful
SG

Sifiso Grobler

People Manager · Umhlanga Manufacturing

24 June 2026

Manufacturing · 51–200 employees South Africa Used for Less than 6 months

self service that staff actually use

It does a great deal, none of it glamorously. Reports export to Excel for whatever the auditors dream up.

Pros

API for clocks and integrations

Cons

Performance module is basic

35 people found this review helpful
NN

Nomsa Naidoo

Founder

18 August 2024

Manufacturing · 51–200 employees South Africa Used for 6–12 months

Serving our Randburg operation well

Our field technicians clock in from site with location stamps and the disputes just ended. Custom forms captured our safety inductions without another product.

Pros

Pricing that reads like a typo

Cons

Functional, dated interface

27 people found this review helpful
SR

Senzo Rikhotso

Marula Trust

25 June 2025

Nonprofit · 51–200 employees Zimbabwe Used for 2+ years

Doing the job for us in George

The price per employee is so low our CFO asked me to double check it. Timesheets flow into approvals without spreadsheet detours.

Cons

Documentation is patchy

25 people found this review helpful
MF

Mpho Fortuin

HR Administrator · Worcester Hardware SA

8 September 2024

Retail · 51–200 employees South Africa Used for 6–12 months

Frustrating experience for our 75 person team

Wide and shallow stopped working when our policies got deep.

Pros

Pricing that reads like a typo

Cons

Lost clock ins in low signal areas

24 people found this review helpful
IV

Ilse Venter

Managing Director

29 December 2025

Hospitality South Africa Used for 6–12 months

Mostly happy in Johannesburg, a few gripes

The price forgives a lot, and there are things to forgive. The interface is functional and firmly unglamorous. Custom forms captured our safety inductions without another product.

Pros

Onboarding flows with documents; pricing that reads like a typo

Cons

Performance module is basic

22 people found this review helpful
TS

Thulani Sebola

Vereeniging Trust Solutions

14 December 2025

Nonprofit · 1–10 employees South Africa Used for 2+ years

Mostly happy in Umhlanga, a few gripes

After 8 years we respect it more than we love it. The interface is functional and firmly unglamorous. Leave rules are properly configurable, accrual, carryover, our whole policy fitted.

Cons

Functional, dated interface

22 people found this review helpful
RD

Rajesh Damon

People Manager · Pietermaritzburg Pharmacy Studio

17 January 2026

Healthcare · 11–50 employees South Africa Used for 2+ years

Decent fit for a 14 person company

Configurable to a fault, literally. Support is offshore and the time zone maths adds a day to everything. The org chart stays live off the records themselves.

Pros

Excel exports for any report

Cons

Offshore support with lag

21 people found this review helpful
JD

Jerome Du Toit

HR Manager · Marula Properties Holdings

27 August 2024

South Africa Used for 1–2 years

Good but not perfect for our East London team

Good system that asks for patience up front. Documentation exists in volume and helps in patches. The org chart stays live off the records themselves.

Pros

Leave rules handle BCEA setups

Cons

Depth varies by module

21 people found this review helpful
AC

Ashwin Coetzee

HR Officer · Zambezi Manufacturing Holdings

2 July 2025

Manufacturing · 51–200 employees South Africa Used for 6–12 months

The Zoho bargain strikes again

It does a great deal, none of it glamorously. Timesheets flow into approvals without spreadsheet detours.

Pros

Onboarding flows with documents

20 people found this review helpful
PA

Palesa Adams

Operations Manager · Garden Route Medical Works

10 August 2024

Healthcare · 11–50 employees South Africa Used for 1–2 years

Happy customer in Bloemfontein

After 2 years the subscription line still looks like a typo in the budget. Reports export to Excel for whatever the auditors dream up. For SA companies watching costs this is the sensible pick.

Pros

HR cases with a proper trail

20 people found this review helpful
DS

Dineo Sebola

People Manager · Bateleur Construction Works

31 March 2026

Construction · 11–50 employees South Africa Used for 2+ years

Mostly happy in Kimberley, a few gripes

The price forgives a lot, and there are things to forgive. Documentation exists in volume and helps in patches. Leave rules are properly configurable, accrual, carryover, our whole policy fitted.

Cons

Offshore support with lag

19 people found this review helpful
KK

Kevin Khumalo

27 March 2025

Mining · 1–10 employees South Africa Used for 2+ years

Leave rules that handle our BCEA setup

Enormous value wrapped in a workmanlike interface. Documentation exists in volume and helps in patches.

Pros

Onboarding flows with documents

Cons

Performance module is basic

19 people found this review helpful
MP

Megan Petersen

Polokwane Construction Solutions

18 May 2026

Construction · 11–50 employees South Africa Used for Less than 6 months

Good but not perfect for our eMalahleni team

Enormous value wrapped in a workmanlike interface. Performance module covers basics but a real talent framework needs more.

Pros

Shift scheduling that runs itself

Cons

Setup takes real weeks

16 people found this review helpful
RN

Rashida Ngcobo

Operations Manager · Ngcobo Digital SA

18 November 2025

Technology · 201–500 employees South Africa Used for 2+ years

Decent fit for a 300 person company

Configurable to a fault, literally. The attendance app occasionally logs field staff out at bad moments.

Pros

Shift scheduling that runs itself; leave rules handle BCEA setups

Cons

Functional, dated interface

16 people found this review helpful
NZ

Natasha Zulu

Office Manager · Kimberley Steel

10 January 2026

Construction · 11–50 employees South Africa Used for 2+ years

Decent fit for a 30 person company

Enormous value wrapped in a workmanlike interface. The interface is functional and firmly unglamorous. Public holidays load per location, useful with our two country footprint.

Pros

Shift scheduling that runs itself

Cons

Functional, dated interface

15 people found this review helpful
GD

Gerhard Du Toit

Admin Manager

2 March 2026

South Africa Used for 1–2 years

Good but not perfect for our Benoni team

Good system that asks for patience up front. Leave rules are properly configurable, accrual, carryover, our whole policy fitted.

Cons

Offshore support with lag

14 people found this review helpful