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QuickBooks Online Accountant reviews

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Showing 1 to 20 of 172 reviews

KO

Kiara Oosthuizen

Senior Bookkeeper · Mbombela Consulting Solutions

10 August 2024

Financial Services · 11–50 employees South Africa Used for 2+ years

Still glad we chose it, 8 years later

The reclassify tool moves a hundred miscoded transactions in the time the old way moved ten. Certification badges on the team's profiles genuinely help when pitching new clients.

Pros

Free ProAdvisor training and certification; quickBooks Ledger for dormant entities

Cons

Directory leads skew international

81 people found this review helpful
RV

Riaan Venter

Accounting Officer · Baobab Consulting SA

28 December 2025

Financial Services · 1–10 employees South Africa Used for 1–2 years

Solid choice for our Springs business

Books review before month end catches the problems while they are still small. Our whole team works in the same client file simultaneously during busy season. If your firm is still emailing backups around, come see how this feels.

50 people found this review helpful
AL

Anele Lombard

Tax Practitioner

19 November 2025

Accounting · 11–50 employees South Africa Used for 6–12 months

Happy customer in Ballito

Books review before month end catches the problems while they are still small. Training materials are current, free and structured enough to onboard staff with. Transaction reclassification, journal templates and the audit trail make cleanups almost pleasant. If your firm is still emailing backups around, come see how this feels.

46 people found this review helpful
SO

Sipho Oosthuizen

Senior Accountant · Bateleur Attorneys Solutions

17 November 2024

Legal South Africa Used for 1–2 years

Good decision for a 30 person company

Every accountant only tool earns its place, these were clearly designed by people who have done the work. VAT return preparation across clients follows the same rhythm every period, which juniors learn fast.

Pros

All client books behind one login

Cons

Client bank feed issues land on the firm

41 people found this review helpful
CA

Craig Adams

Kudu Consulting

22 August 2025

Financial Services · 1–10 employees South Africa Used for 2+ years

Good but not perfect for our Pietermaritzburg team

We rate it highly while keeping a list of grievances.

Pros

Practice management included; quickBooks Ledger for dormant entities

Cons

Practice management thin for larger firms

38 people found this review helpful
NM

Nkosinathi Miller

Senior Accountant

2 July 2026

South Africa Used for 1–2 years

Good but not perfect for our Mossel Bay team

Excellent platform with a few South African rough edges. Client bank feeds are the recurring headache, when a feed drops the client blames us. Client subscription billing runs through the firm, one invoice to us, margin retained.

Pros

Fast client file setup with templates

33 people found this review helpful
BN

Bheki Nel

Accounting Officer · Rustenburg Consulting Holdings

30 September 2024

Financial Services · 11–50 employees South Africa Used for 2+ years

Decent fit for a 14 person company

The accountant tools are superb, the surrounding workflow less so. Support does not distinguish accountants from consumers, so we queue with everyone else. Our whole team works in the same client file simultaneously during busy season.

Pros

Team works one file simultaneously

32 people found this review helpful
EK

Ebrahim Kruger

Accounting Officer · Umhlanga Attorneys Works

30 August 2024

Legal · 1–10 employees South Africa Used for 2+ years

Decent fit for a 7 person company

After 5 years running the practice on it, the verdict is positive with caveats. Deadline tracking is useful but not a replacement for real workflow software at scale.

Pros

Deadline tracking across all clients

27 people found this review helpful
EM

Emma Moodley

Senior Accountant

25 May 2026

Accounting · 1–10 employees Namibia Used for 1–2 years

Working well for our 5 person team

Deadlines for VAT and provisional tax sit against each client and chase themselves. Certification badges on the team's profiles genuinely help when pitching new clients. Every practice I respect is either on it or moving to it.

Pros

Practice management included; team works one file simultaneously

24 people found this review helpful
ES

Ebrahim September

Founder

16 September 2025

Legal · 1–10 employees South Africa Used for 2+ years

Good decision for a 6 person company

The write off tool cleared years of small unpaid invoices across a client's book in minutes. Our practice is measurably faster per client than it was two years ago.

Pros

Practice management included

24 people found this review helpful
TV

Tracey Vermeulen

6 February 2025

Financial Services · 1–10 employees South Africa Used for 2+ years

Running 12 client files without losing my mind

Free sets the bar low and the platform clears it easily, mostly. Some review tools assume US tax concepts and need mental translation.

Pros

Team works one file simultaneously

24 people found this review helpful
SB

Schalk Buthelezi

Accountant · Sandton Attorneys SA

12 January 2025

Legal · 1–10 employees South Africa Used for 6–12 months

Working well for our 9 person team

It costs the firm nothing, which still feels strange to type about software this useful. New client files spin up in minutes with our standard chart of accounts. Transaction reclassification, journal templates and the audit trail make cleanups almost pleasant.

Pros

Completely free for accounting practices; quickBooks Ledger for dormant entities

24 people found this review helpful
WZ

Willem Zulu

Audit Manager

10 September 2025

Legal · 11–50 employees South Africa Used for 6–12 months

Good but not perfect for our Roodepoort team

Very good, and it would be exceptional with proper local integration. Client bank feeds are the recurring headache, when a feed drops the client blames us. Certification badges on the team's profiles genuinely help when pitching new clients.

Pros

All client books behind one login

Cons

Practice management thin for larger firms

22 people found this review helpful
AN

Andile Naidoo

Director · Naidoo Accountants Works

18 February 2026

Accounting · 11–50 employees South Africa Used for 2+ years

Mixed feelings after 10 years

After 10 years running the practice on it, the verdict is positive with caveats. Ledger is great but clients cannot touch it themselves, which surprises some of them. The Find an Advisor listing has sent us a handful of genuine leads.

Pros

Free ProAdvisor training and certification

21 people found this review helpful
MS

Marius Smith

Practice Manager

10 May 2025

Financial Services · 11–50 employees South Africa Used for 2+ years

The reclassify tool saves hours per client

Free sets the bar low and the platform clears it easily, mostly. Ledger is great but clients cannot touch it themselves, which surprises some of them. The practice management layer tracks work without us paying for a separate tool.

Pros

QuickBooks Ledger for dormant entities

Cons

Client bank feed issues land on the firm

21 people found this review helpful
NF

Nonhlanhla Ferreira

Partner · Paarl Consulting SA

4 May 2025

Financial Services · 11–50 employees South Africa Used for 2+ years

The 50 percent client discount does the selling for us

Every accountant only tool earns its place, these were clearly designed by people who have done the work. Our practice is measurably faster per client than it was two years ago.

Pros

Deadline tracking across all clients; bulk reclassify and write off tools

20 people found this review helpful
GS

Gugu Sebola

Senior Accountant

23 August 2025

Financial Services South Africa Used for Less than 6 months

Decent fit for a 30 person company

We rate it highly while keeping a list of grievances. There is no SARS eFiling integration, so VAT returns still end with manual capture.

Pros

Team works one file simultaneously

Cons

No SARS eFiling integration

18 people found this review helpful
KD

Kiara Dlamini

Tax Practitioner

4 June 2025

Legal · 11–50 employees South Africa Used for 1–2 years

Strong for review work, thin for workflow

Excellent platform with a few South African rough edges. There is no SARS eFiling integration, so VAT returns still end with manual capture. Our whole team works in the same client file simultaneously during busy season.

Pros

QuickBooks Ledger for dormant entities

Cons

Some tools assume US tax concepts

18 people found this review helpful
EM

Estelle Maseko

Practice Owner · Southern Cross Attorneys Studio

22 May 2026

Legal · 1–10 employees South Africa Used for 6–12 months

Happy customer in Randburg

Two juniors passed their ProAdvisor certification in their first month, the training is genuinely good.

Pros

Team works one file simultaneously; practice management included

15 people found this review helpful
TD

Tumelo Daniels

Senior Accountant · Ballito Attorneys and Sons

21 April 2026

Legal · 1–10 employees South Africa Used for Less than 6 months

Serving our Johannesburg operation well

We sign clients up through the firm and the 50 percent discount makes us look like heroes. Ledger costs a fraction of a full subscription and is exactly enough for an entity with thirty transactions a year.

Pros

QuickBooks Ledger for dormant entities

15 people found this review helpful