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CharlieHR reviews

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Showing 1 to 20 of 157 reviews

SM

Sello Moodley

Director · Zambezi Tours

21 October 2024

Hospitality · 1–10 employees South Africa Used for Less than 6 months

Decent fit for a 5 person company

Happy overall, with growing awareness of the ceiling. Performance tooling is nudges and forms, not a framework.

Cons

No payroll, ever

79 people found this review helpful
RB

Refilwe Botes

People Manager

10 September 2025

Healthcare · 1–10 employees South Africa Used for Less than 6 months

Good but not perfect for our Centurion team

Nice product whose price creeps up with every hire. SA public holidays and leave types needed manual setup. Document storage means contracts stopped living in personal inboxes.

Pros

Zero training adoption; priced for early stage budgets

50 people found this review helpful
TJ

Thabo Johnson

Founder

5 October 2024

Financial Services · 51–200 employees South Africa Used for 2+ years

Doing okay for our 180 person setup

It does the essentials with charm and stops at the essentials. The HR advice add on answers UK employment law, which helps us not at all.

Pros

Self running onboarding checklists

41 people found this review helpful
SS

Sello Sithole

HR Administrator · Meridian Foundation Works

30 March 2026

Nonprofit · 11–50 employees South Africa Used for 2+ years

Light, friendly and exactly enough

It does the essentials with charm and stops at the essentials. Time off balances show in Slack where the team already lives.

Pros

Priced for early stage budgets

38 people found this review helpful
KD

Karin Du Plessis

HR Administrator · Benoni Tours

9 September 2024

Hospitality · 11–50 employees South Africa Used for 2+ years

Good but not perfect for our eMalahleni team

Nice product whose price creeps up with every hire. The HR advice add on answers UK employment law, which helps us not at all. It never demands attention, admin happens and gets out of the way.

Cons

SA calendar needs manual setup

38 people found this review helpful
DC

Denise Coetzee

Operations Manager · Kalahari Brokers Solutions

17 November 2025

Financial Services · 1–10 employees South Africa Used for 1–2 years

Our Potchefstroom startup finally has HR hygiene

After 2 years we are fond of it and shopping quietly. It never demands attention, admin happens and gets out of the way.

36 people found this review helpful
PW

Precious Williams

HR Administrator · Table Bay Auto

13 June 2026

South Africa Used for 2+ years

Mixed feelings after 7 years

Nice product whose price creeps up with every hire. Per head billing that was cute at ten people is a line item at forty. Onboarding checklists carry documents, equipment and intro tasks per role.

Pros

Scales down as well as up

Cons

Per head cost creeps with growth

35 people found this review helpful
NZ

Nandi Zulu

Owner

14 August 2024

South Africa Used for 1–2 years

Solid choice for our Sandton business

Our team is remote across three provinces and the directory keeps us human to each other.

Pros

Zero training adoption

35 people found this review helpful
KV

Kagiso Van Zyl

COO

3 July 2026

Retail · 11–50 employees South Africa Used for 1–2 years

Working well for our 20 person team

The founders did HR from a shared inbox for two years, Charlie ended that era. Onboarding checklists carry documents, equipment and intro tasks per role. Startups should adopt this before they think they need it.

34 people found this review helpful
ND

Nonhlanhla Daniels

HR Administrator

22 January 2025

Technology · 1–10 employees South Africa Used for 6–12 months

Fine for basics, reporting is a shrug

For simple people admin it works, for people strategy look elsewhere. Reporting is minimal, headcount and leave, do not expect analytics.

Pros

Perks platform included

Cons

No payroll, ever

34 people found this review helpful
MM

Musa Mokoena

10 August 2025

Nonprofit · 1–10 employees South Africa Used for 2+ years

Reviews happen now because it chases us

Our Benoni team and our remote hires get the same tidy experience. The perks platform adds small benefits we could never source ourselves. Recommended to every founder still doing HR from their inbox.

Pros

Priced for early stage budgets

Cons

No payroll, ever

29 people found this review helpful
CV

Charmaine Venter

Operations Manager

21 February 2025

South Africa Used for 6–12 months

Our Polokwane startup finally has HR hygiene

Engagement polls gave our quiet developers a voice they actually use. The people admin burden lifted and stayed lifted.

Pros

Time off visible in Slack

Cons

No custom workflows

26 people found this review helpful
HI

Hannelie Ismail

Owner · Meridian Tours Holdings

19 August 2024

Hospitality · 11–50 employees South Africa Used for 6–12 months

Fine for now, watching the roadmap

Great at the startup stage, honest about not being more. Custom workflows are not really a concept here.

Cons

Minimal reporting

23 people found this review helpful
TR

Tracey Radebe

Head of Operations · Atlas Foundation Studio

23 June 2026

Nonprofit · 11–50 employees South Africa Used for 2+ years

Happy customer in Rustenburg

We are a 12 person startup and Charlie does the people admin nobody was hired to do. Polls surface mood shifts before they become resignations. Recommended to every founder still doing HR from their inbox.

Pros

Team directory for remote crews; self running onboarding checklists

22 people found this review helpful
LG

Lerato Gumede

Owner

27 March 2026

Hospitality · 1–10 employees South Africa Used for 6–12 months

Happy customer in Springs

We are a 8 person startup and Charlie does the people admin nobody was hired to do. Recommended to every founder still doing HR from their inbox.

Pros

Priced for early stage budgets

Cons

Per head cost creeps with growth

22 people found this review helpful
AC

Anri Coetzee

13 September 2024

Technology · 11–50 employees South Africa Used for 2+ years

Decent fit for a 18 person company

Happy overall, with growing awareness of the ceiling. SA public holidays and leave types needed manual setup.

Pros

Perks platform included

Cons

Minimal reporting

20 people found this review helpful
LR

Lwazi Rikhotso

Owner

9 March 2025

Media & Marketing · 1–10 employees South Africa Used for 1–2 years

Mostly happy in Ballito, a few gripes

Happy overall, with growing awareness of the ceiling. Per head billing that was cute at ten people is a line item at forty.

Cons

No custom workflows

18 people found this review helpful
NC

Nomvula Cele

COO

31 March 2026

Healthcare · 1–10 employees Zimbabwe Used for 1–2 years

Not what we hoped for our Polokwane business

For SA companies half the premium features are dead weight.

Cons

Outgrown at scale up stage. Attrition reporting built by hand

17 people found this review helpful
LF

Lindiwe Fortuin

Director · Somerset West Consulting Services

9 March 2025

Financial Services · 11–50 employees South Africa Used for 1–2 years

Decent fit for a 22 person company

Nice product whose price creeps up with every hire. There is no payroll and no ambition to add one. Polls surface mood shifts before they become resignations.

Pros

Team directory for remote crews; policies with acknowledgement

17 people found this review helpful
RJ

Rajesh Johnson

Director · eMalahleni Medical

7 July 2026

Healthcare · 1–10 employees South Africa Used for 1–2 years

Serving our Cape Town operation well

Our Richards Bay team and our remote hires get the same tidy experience. Time off balances show in Slack where the team already lives. Document storage means contracts stopped living in personal inboxes. Recommended to every founder still doing HR from their inbox.

Pros

Scales down as well as up; review cycles that chase themselves

13 people found this review helpful