Lite
14 dollars per user billed annually. Pipelines, contacts and activities.
R260/mo
per user, per month
- Visual pipelines
- Activity reminders
- Contact management
- Mobile apps
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Verified ratings, feature-by-feature comparison and rand pricing — everything a South African business needs to pick between these two.
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Ratings
Verified user ratings across every dimension — Sage CRM against Pipedrive, nothing weighted.
Dimensions won
0 – 5
Sage CRM vs Pipedrive, across 5 rating dimensions
Widest rating gap
+0,4
Pipedrive leads on ease of use
Verified reviews
244
28 for Sage CRM, 216 for Pipedrive

28 verified reviews

216 verified reviews
Overall
Ease of use
Value for money
Customer service
Functionality
Who South African reviewers actually write about.
Cheapest paid plan, shown per month.
Sage CRM
Custom pricing
Pipedrive
R260/mo
Head to head
Row by row, with the stronger score highlighted. Straight from verified reviews.
| Sage CRM | Pipedrive | |
|---|---|---|
| Overall rating | 4,0 | 4,2 |
| Reviews | 28 | 216 |
| Ease of use | 3,7 | 4,1 |
| Value for money | 4,0 | 4,1 |
| Customer service | 3,9 | 4,2 |
| Functionality | 4,0 | 4,1 |
| Starting price | Custom pricing | R260/user/month |
| Free trial | No | Yes |
Features
Everything each product ships, side by side. No marketing gloss.
| Feature | Sage CRM | Pipedrive |
|---|---|---|
| Contact and account management | ||
| Opportunity and pipeline tracking | ||
| Sales forecasting | ||
| Quotes and orders linked to Sage accounting | ||
| Customer service case management | ||
| Email marketing campaigns | ||
| Dashboards and reporting | ||
| Workflow automation | ||
| Cloud or on premise hosting | ||
| Mobile access | ||
| Visual deal pipelines | ||
| Activity scheduling and reminders | ||
| Email sync with templates | ||
| Revenue forecasting | ||
| Custom fields and pipelines | ||
| Meeting scheduler | ||
| Marketplace of integrations | ||
| Mobile apps | ||
| Sales reporting |
Pricing
Every plan from both vendors, priced as South African teams actually pay.
14 dollars per user billed annually. Pipelines, contacts and activities.
R260/mo
per user, per month
About 39 dollars per user. Automation and email sync.
R720/mo
per user, per month
About 49 dollars per user. Forecasting and projections.
R900/mo
per user, per month
About 79 dollars per user. The full toolkit.
R1 450/mo
per user, per month
Straight from the vendor
These are list prices in rand and vendors adjust them from time to time. Check with Pipedrive for the figure you'll actually pay.
Verdict
Pipedrive edges this comparison on verified user ratings (4,2 vs 4,0), but the right choice depends on your workflows: Sage CRM remains a strong pick where its strengths — Tight integration with Sage 200 Evolution financials and Sales, marketing and service in one system — match your priorities. Shortlist both, take the free trials where offered, and test against a real month of your own data.