Free
Two users, 250 contacts, one pipeline.
Free
no card needed
- Contact management
- Sales pipeline
- Tasks and calendar
- Email add ins
Capsule CRM vs Sage CRM
Verified ratings, feature-by-feature comparison and rand pricing — everything a South African business needs to pick between these two.
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Ratings
Every score, at a glance
Verified user ratings across every dimension — Capsule CRM against Sage CRM, nothing weighted.
Dimensions won
5 – 0
Capsule CRM vs Sage CRM, across 5 rating dimensions
Widest rating gap
+0,5
Capsule CRM leads on ease of use
Verified reviews
242
214 for Capsule CRM, 28 for Sage CRM
Capsule CRM
4,3
214 verified reviews
Sage CRM
4,0
28 verified reviews
Ratings by dimension
- Capsule CRM
- Sage CRM
Overall
4,3
4,0
Ease of use
4,2
3,7
Value for money
4,3
4,0
Customer service
4,3
3,9
Functionality
4,2
4,0
Share of verified reviews
Who South African reviewers actually write about.
- Capsule CRM (214)
- Sage CRM (28)
Cost to get started
Cheapest paid plan, shown per month.
Capsule CRM
R330/mo
Sage CRM
Custom pricing
Head to head
Where each one wins
Row by row, with the stronger score highlighted. Straight from verified reviews.
| Capsule CRM | Sage CRM | |
|---|---|---|
| Overall rating | 4,3 | 4,0 |
| Reviews | 214 | 28 |
| Ease of use | 4,2 | 3,7 |
| Value for money | 4,3 | 4,0 |
| Customer service | 4,3 | 3,9 |
| Functionality | 4,2 | 4,0 |
| Starting price | R330/user/month | Custom pricing |
| Free trial | Yes | No |
Features
Feature by feature, checked off
Everything each product ships, side by side. No marketing gloss.
| Feature | Capsule CRM | Sage CRM |
|---|---|---|
| Contact and organisation records | ||
| Visual sales pipelines | ||
| Tasks and follow up reminders | ||
| Gmail and Outlook add ins | ||
| Email templates | ||
| Workflow automation | ||
| Sales reporting | ||
| Custom fields and tags | ||
| Mobile app | ||
| Zapier and native integrations | ||
| Contact and account management | ||
| Opportunity and pipeline tracking | ||
| Sales forecasting | ||
| Quotes and orders linked to Sage accounting | ||
| Customer service case management | ||
| Email marketing campaigns | ||
| Dashboards and reporting | ||
| Cloud or on premise hosting | ||
| Mobile access |
Pricing
Both price lists, in rand
Every plan from both vendors, priced as South African teams actually pay.
Capsule CRM plans
Try it free
Starter
18 dollars per user. 30,000 contacts and email templates.
R330/mo
per user, per month
- Everything in Free
- 30,000 contacts
- Email templates
- Premium integrations
Growth
36 dollars per user. Automation and multiple pipelines.
R660/mo
per user, per month
- Everything in Starter
- Workflow automation
- Multiple pipelines
- Advanced reporting
Advanced
60 dollars per user for larger teams.
R1 100/mo
per user, per month
- Everything in Growth
- Custom roles
- More automation
- Priority support
Straight from the vendor
Get current pricing
These are list prices in rand and vendors adjust them from time to time. Check with Zestia for the figure you'll actually pay.
Sage CRM plans
Verdict
Our verdict
Capsule CRM edges this comparison on verified user ratings (4,3 vs 4,0), but the right choice depends on your workflows: Sage CRM remains a strong pick where its strengths — Tight integration with Sage 200 Evolution financials and Sales, marketing and service in one system — match your priorities. Shortlist both, take the free trials where offered, and test against a real month of your own data.